Refund Policy

• In case if you are unhappy with your purchase, Chai Spice Beverages will try to do our best to fulfil your satisfaction. All resolutions will be judged on a case by case basis;
• Unfortunately, due to the nature of the product, no exchange will be accepted;
• Complying with Australian Consumer Law, full refunds will be available in the instance of major faults/defects of the product;
• If you wish to get in touch with the Chai Spice Beverages team to discuss about our refund policy, please call us on 1800 CHAI UP (1800 242 487), or email us at sales@chaispice.com.au;